Grande Sports Training, LLC Obligations

Grande Sports Training, LLC will use all skills and knowledge to design a safe programme of exercise that will take into account your lifestyle, personal goals, fitness levels, and medical history. Grande Sports Training, LLC will provide the coaching, supervision, advice, and support that you will need to achieve your goals. Apart from the initial consultation (and the first personal training session if taken immediately afterward), each personal training session will last 60 minutes (a “Session”). You understand that the results of any fitness programme cannot be guaranteed. Your progress depends on your effort and co-operation in and outside of the sessions. In particular, you acknowledge that individual results may vary and no particular result is guaranteed by Grande Sports Training, LLC… All Client information will be kept strictly private and confidential.

Client Obligations

It is understood between you and Grande Sports Training, LLC that both must commit to your training programme 100% in order for you to achieve maximum results. You are required to arrive on time for each Session so that the Grande Sports Training, LLC Trainer’s full training plan is achieved on each visit. You are required to wear appropriate clothing and footwear.

You understand and agree that it is your responsibility to inform Grande Sports Training, LLC of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury. If Grande Sports Training, LLC requires further medical information from a practitioner, you must provide such details. You understand that there are inherent risks in participating in a programme of strenuous exercise. If you sustain or claim to sustain an injury while participating in training, you acknowledge that Grande Sports Training, LLC is not responsible, except where the injury was caused by his/her gross negligence or intentional act. Grande Sports Training, LLC cannot be held liable in any way for undeclared or unknown medical conditions.

Cancellations & Refunds

24 hours notice of cancellation or postponement is required for all scheduled sessions. Notice of less than 24 hours will incur full payment of the full Session fee and will not be available for rescheduling (except under special circumstances or in case of emergency). Once purchased, your Sessions are non-refundable and non-transferable.

Should the Grande Sports Training, LLC Trainer cancel for any reason, Session will be rescheduled immediately.

As for our digital products they are deemed “used” after download or opening. This, unfortunately, means we have a strictly no refund policy in regards to dissatisfaction with the product. Please contact us at contact@grandesportstraining.com to see how we can fix any problems you may have with this.

Late Policy

If the client is late the Session cannot be extended and will end at the appointed time. If the Trainer is late additional time will be added to the Session or to subsequent Sessions.

Training Session Policy

Groups of 1 or 2 players are considered Personal Training Sessions.

Groups of 3 or more are considered Group Training Sessions.

All-Session Packages must be completed within 35 days of purchase.

  • Group Training: If a member of the group cancels or misses a scheduled session, that group member will forfeit that session regardless of any prior notice given.
  • Payment: All payments for Personal Training sessions are to be made in advance. Package renewals are due at the last session of the current package.