Refund policy

Refund & Return Policy

Last Updated: December 2025

At Grande Sports Training (“Grande Sports,” “we,” or “our”), we provide high-level training services, programs, and digital education for players. Please read our refund and cancellation policies carefully before purchasing.

1. Digital Products — No Refunds

All digital products, including but not limited to:

  • online programs

  • tactical or training resources

  • video analysis services

  • digital downloads or subscriptions

are non-refundable and non-returnable due to the immediate access customers receive upon purchase.

2. In-Person Training & Camps 

All in-person services, including:

  • private, semi-private, or group training

  • tactical or physical training sessions

  • camps, clinics, and event registrations

  • mentorship programs

are non-refundable, unless a player suffers an injury that prevents them from continuing training.

Training Credits (Not Refunds)

If a session is canceled correctly under our cancellation policy, we may issue a training credit for future use, at our discretion.

Training credits:

  • are not refundable

  • are not transferable to another person

  • must be used within the timeframe provided by Grande Sports staff

No refunds or credits will be provided for no-shows, late arrivals, or cancellations outside the policy.

3. Subscription Packages (Monthly Sessions)

For monthly training packages and subscriptions:

  • All purchased sessions, in-person or online, must be used within 45 days of purchase

  • Any unused sessions expire after 45 days and are non-refundable

  • Sessions are non-transferable

  • All sessions must be paid in advance before training

4. Training Cancellation Policy

To keep training quality and scheduling fair for all players:

  • Sessions must be canceled at least 12 hours in advance to be eligible for training credit

  • Cancellations made within 12 hours of the scheduled session result in a lost session

  • No-shows are charged as a full session

  • Missed sessions cannot be refunded, credited, or transferred

5. Payment Terms

  • All purchases, subscriptions, camps, clinics, and services must be paid in full prior to participation

  • Sessions may not be held or attended without advance payment

By purchasing from Grande Sports, you acknowledge and agree to this Refund & Return Policy.

If you have questions, contact us at:
📧 info@grandesportstraining.com